IMPORTANT: This is only to cancel reoccuring subscription plans, if you signed up for a one-time payment for a year, you will not be billed again in the future. This only cancels future payments. If you have any questions about your billing or our refund policy, please contact us and check out our refund policy page.
1) You can send us an email, our email address is: firstname.lastname@example.org. Please mention that you would like to cancel your account, include your contact information, and the last 4 digits of the credit card you used to sign up. We will look up your account and cancel it immediately. We will respond back to all emails within 24 to 48 hours. Once you send us an email, you should receive a confirmation that we received it.
2) You can use our self-serve cancelation screen to the below.