To cancel and end a reoccurring monthly subscription yourself, do the following:
This is the preferred way to cancel, just log in with the email you used, and it'll work 100% of the time, save yourself and us time and energy by canceling it in just 30 seconds from now yourself.
Our support agents are available 24/7.
You may call
IF YOU CALL US AND LEAVE A VOICEMAIL, YOU MUST INCLUDE
We need this information to lookup your account. Otherwise we're going to have to call you, and play phone tag if you don't pick up. Leave us all the information we need to cancel your account!
IF YOU EMAIL US, YOU MUST INCLUDE
We will look up your subscription and cancel it. We need all of this information from you. Many times people have requested we cancel their subscription, and they emailed us from an unknown email and did not provide any information on how to look up their account, or did not respond back to our questions. We need all of the information from you to find your account, make it easy for us please, otherwise we will not be able to assist you.
Please make sure to check your email address regularly, as we will send you back an email shortly. We will email you back a confirmation that your account is canceled when we get to your support ticket.